Our commitment to you
At Opritech we know that excellent equipment is just the beginning. Opritech has a dedicated service department to ensure the longevity of your equipment.
AS/NZS 3551 requires annual performance testing and preventive maintenance on all medical devices.
Opritech has documented service procedures for all our equipment and will perform all annual testing and calibrations.
Established Network of Partners
Opritech has accumulated data from years of experience in servicing and fault finding theatre equipment and have established a customized database available online to our technicians right in your theatre further reducing downtime.
This system enables trend monitoring of your equipment, access to parts manuals, common faults and generates and stores reports on past service history.
All these records are available online to our clients via a secure customer login giving you instant access to your current status and service history of your equipment.
Our competent service technicians are extensively trained in servicing theatre and CSSD equipment, supported by a fully equipped workshop with testing and certification facilities.
A mobile workshop fully equipped with replacement supplies, tools and parts brings to your theatre increased efficiency.
Our aim is to provide you with equipment with the ‘Lowest Cost of Ownership’
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Opritech complies with:
ISO 9001, ISO 1348, ISO 14001 and AS/NZS 4081
MANAGING OUR PRODUCTS AND SERVICES
Opritech provides a selected range of proven, quality, medical equipment to health professionals. We work with each of our clients to ensure they get the right equipment the first time.
Opritech is about quality equipment with the ‘Lowest Cost of Ownership’.
Accredited with ISO 13485 – Quality Management Systems for Medical Devices, Opritech has introduced quality management procedures to support our delivery and support of our devices with a view to provide quality equipment with the ‘Lowest Cost of Ownership’.
Opritech supplies to both large and small surgical hospitals, public and private throughout New Zealand and the Pacific Islands.
Opritech has a target to manufacture 25% of our products under contract in NZ to support local business, accommodate customization, shorten lead times and reduce freight.
Other products are imported from international supply and manufacture partners that we have close working relationships with.
While Opritech receive factory user and technical training on all critical devices we have the support of our suppliers.
Opritech product specialists are trained in specific product ranges and the wealth of knowledge we contain as a team is vast. Our knowledge is shared between staff in our regular meetings within the company and externally with our international suppliers.
At Opritech we keep our logistics in house so we can ensure every step of the supply chained is catered to and delivered on.
Our logistics department will keep you informed of your delivery or project status.
Service and Support
Opritech has a technical service team that supports its products, from in-service training through to complete equipment maintenance and rebuilds. Opritech installs equipment, lights, pendants, digital integration, sterilizers and more. Opritech also project manages complete medical fit-outs under our ModularOR brand. Visit www.ModularOR.co.nz
Opritech has everything covered and is supporting you into the future.